988win Terms and Conditions — Please Read Before Use

1 General Terms & Conditions

988win (https://988win.onl) is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between 988win and its users. By accessing, browsing, or creating an account on this platform, you agree to all of the following Terms.

• 988win reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
• 988win is intended solely for individuals in jurisdictions where online gaming is legal. It is the user's own responsibility to ensure compliance with the laws and regulations of their country or region.
• All content, logos, trademarks, and software displayed on this platform are the intellectual property of 988win. Unauthorized use is strictly prohibited.
• 988win reserves the right to suspend or close any user account at any time, with or without cause.
• If any provision of these Terms is found to be unlawful or unenforceable, all remaining provisions shall continue in full effect.

2 Account Registration and Verification

To become a member of 988win, you must complete the registration process and provide accurate, truthful information. Accounts created with false information will be cancelled and any deposited funds may be forfeited.

• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• Your password and login credentials must be kept strictly confidential. Accounts may not be shared with or accessed by any third party.
• 988win may request a national ID card, passport, or other government-issued documents for KYC (Know Your Customer) verification.
• If any of the information provided at registration changes, you must notify 988win customer support immediately.
• Users are solely responsible for the security of their accounts. Report any unauthorized access to 988win immediately.

3 Payments, Deposits & Withdrawals

988win supports transactions via Mobile Banking, Nagad, and Rocket — Bangladesh's most popular mobile banking services. All transactions are processed in Bangladeshi Taka (BDT). The following rules apply to deposits and withdrawals:

• Minimum deposit amount is BDT 500 and minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 15 minutes to 24 hours. Complex verification cases may take 3–5 business days.
• The account and payment method used for a withdrawal must be registered under the same name. Withdrawals to third-party accounts are not permitted.
• 988win is committed to preventing money laundering. Suspicious transactions may be subject to additional verification.
• If a deposit does not go through or funds are deducted due to a technical error, please contact customer support.
• Deposited funds may not be withdrawn before the bonus wagering requirement has been completed.

4 Bonus & Promotion Terms

988win regularly offers a range of bonuses and promotions — welcome bonuses, cashback, reload bonuses, referral bonuses, and more. Each bonus comes with its own terms and conditions that must be met.

• Welcome Bonus: A bonus of up to 100% is available on your first deposit. A minimum wagering requirement of 20x must be met before the bonus amount can be withdrawn.
• Cashback Bonus: A cashback percentage is awarded on weekly net losses. Cashback cannot be withdrawn directly and must be used for gameplay.
• Referral Bonus: Refer a friend and both of you earn a bonus. The referred person must successfully register and complete their first deposit.
• Multiple bonus offers may not be combined unless explicitly stated otherwise.
• When wagering with bonus funds, restrictions may apply to certain games or bet amounts.
• If misuse of promotional offers is detected — such as multiple accounts or false information — the bonus will be cancelled and the account will be suspended.
• 988win reserves the right to modify or cancel any bonus offer at any time.

5 Gaming Rules and Fairness

All games available on 988win — fish games, slots, Live Casino, and Sports Betting — are powered by world-class game providers and certified by RNG (Random Number Generator) standards.

• All game outcomes are entirely random and not predetermined. Regular audits are conducted by independent third parties.
• If a technical issue occurs during gameplay, 988win will restore the account balance based on the most recent valid game record.
• Deliberately exploiting game vulnerabilities or bugs for personal gain is strictly prohibited.
• For Sports Betting, match results are finalized in accordance with the decisions of the relevant sports authority.
• In Live Casino games, the dealer's decision is final. Game results will not be altered unless a technical error has occurred.
• Using automated bots or software to play games is strictly prohibited.

6 Responsible Gaming

988win is firmly committed to responsible gaming. Gaming should be a source of entertainment — never a cause of financial hardship. We are here to help our users build healthy gaming habits.

• You can set daily, weekly, or monthly deposit limits on your account.
• You have the option to temporarily or permanently close your account at any time.
• If you notice signs of gaming addiction, please contact our customer support. We can provide guidance toward professional help.
• Avoid gaming with borrowed money or funds from emergency savings.

7 Data Protection and Privacy

988win takes the protection of your personal information seriously. Your data is collected, stored, and used in accordance with our Privacy Policy.

• Information collected during registration will be used solely for service delivery and verification purposes.
• Your information will not be shared with any third parties, except where required by law.
• In accordance with our Cookie Policy, we may collect browsing data to improve the site.
• You may request a correction or deletion of your data through our customer support.

To learn more, visit our Privacy Policy Read.

8 Account Closure and Suspension

988win may suspend or permanently close your account for any of the following reasons:

• Providing false or misleading information.
• Operating multiple accounts.
• Abuse of the bonus system or any fraudulent activity.
• Money laundering or suspicious financial activity.
• Use of bots or automated software.
• Threatening or harassing other users.

9 Complaints and Dispute Resolution

988win is committed to resolving any user complaints promptly and fairly. For any dispute or issue, please follow the steps below:

• First, report the issue through our 24/7 live chat support.
• If your issue is not resolved via live chat, send a detailed complaint by email.
• 988win will provide an initial response within 72 hours of receiving a complaint.
• Complex disputes may take up to 14 business days to resolve.
• If you are not satisfied with 988win's decision, you may appeal to the relevant licensing authority.

10 Terms Updates & Contact

988win reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform.

• Updated terms will take effect from the date they are published.
• If you do not agree to the updated Terms, you may request to close your account.
• The latest terms will always be available on this page.